Shipping policy

Last updated: June 17, 2026

Shipping Policy

At PouchDaddy.com, we take pride in offering reliable worldwide shipping so customers everywhere can enjoy high-quality nicotine pouches with fast and secure delivery.

Dispatch Time

Orders are dispatched within 1 working day after payment. Orders placed on weekends or Swedish public holidays are shipped on the next business day.

Shipping Options

PostNord / DPD (2–5 Business Days)

  • Service: Fully trackable shipping.
  • Delivery Time: 2–5 business days from dispatch.
  • Note: Weekend orders ship the next business day.

UPS Standard (2–5 Business Days)

  • Service: Fully trackable shipping.
  • Delivery Time: 2–5 business days from dispatch.
  • Note: Weekend orders ship the next business day.

UPS Express

  • Delivery Time:
    • Within Europe: 1–2 business days
    • Outside Europe: 1–3 business days
  • Service: Fully trackable with reference number.
  • Note: For certain destinations this is the only available option and will be shown at checkout.

DHL Express

  • Service: DHL Express home delivery with flexible On Demand Delivery options.
  • Estimated Delivery Time: 1–2 business days / 24–48 hours during business days for many destinations.
  • Regional Delivery Estimates:
    • Europe: 1–2 business days
    • Asia: 2–4 business days
    • America: 1–3 business days
    • Oceania: 3–5 business days
    • Africa: 2–4 business days
  • Tracking: Fully trackable shipping with DHL tracking updates.
  • Note: Available DHL Express options and estimated delivery times are shown at checkout based on your delivery country.

DHL Global Mail by Deutsche Post

  • Service: International mail delivery operated by Deutsche Post and DHL Global Mail.
  • Delivery: Parcels are transported internationally and may be handed over to the local postal operator for final delivery in the destination country.
  • Tracking: Tracking availability and tracking detail may vary depending on destination country and local postal handling.
  • Note: Available DHL Global Mail options and estimated delivery times are shown at checkout when this service is available for your country.

PostNord Tracked Letter

  • Service: International tracked letter delivery operated by PostNord.
  • Delivery: Shipments are transported internationally and may be handed over to the local postal operator for final delivery in the destination country.
  • Tracking: Tracking is available, but the level of tracking detail may vary depending on the destination country and the local postal operator.
  • Note: Available PostNord Tracked Letter options and estimated delivery times are shown at checkout when this service is available for your country.

Shipping Info by Region

Looking for delivery times, customs rules, or duties in your country? Click below for country-specific details:

Europe

Andorra • Austria • Belgium • Bosnia & Herzegovina • Bulgaria • Croatia • Cyprus • Czechia • Denmark • Estonia • Finland • France • Georgia • Germany • Gibraltar • Greece • Ireland • Italy • Latvia • Malta • Moldova • Monaco • Montenegro • North Macedonia • Portugal • Romania • San Marino • Serbia • Slovakia • Slovenia • Spain

North & South America

United States • Canada • Mexico • Colombia • Dominican Republic • Argentina

Middle East & Africa

United Arab Emirates • Israel • Egypt • South Africa

Asia & Oceania

Australia • New Zealand • India • Indonesia • Japan • Kazakhstan • Malaysia • Philippines • Singapore • South Korea • Thailand • Vietnam

Special Territories

Greenland • Gibraltar

If you cant see your country?

If you cannot find your country in our shipping list, it may mean that we currently do not ship there, but it is also possible that the country has been unintentionally left out.

If your country is missing, please contact us at info@pouchdaddy.com. We will review your request and, if the country was accidentally omitted, add it to the list or assess whether shipping can be made available to your market.

Additional Information

Tracking of Shipment

You can track your shipment using the tracking link in your order confirmation email. For more detailed tracking, you can also use our dedicated order tracking page, powered by 17TRACK.

This tracking page supports multiple carriers and can continue showing updates even when a shipment is handed over to a local postal operator in the destination country.

Track your order here: PouchDaddy Order Tracking

Red Days (Public Holidays)

On Swedish public holidays, shipping is paused and orders are dispatched on the next business day.

Mixed Stock Availability

Orders containing products with different availability times will be shipped once all items are ready.

Alternative Delivery Addresses

You may select an alternative delivery address such as a UPS Access Point or other available carrier delivery option shown at checkout for added convenience.

Temporary Addresses

We discourage shipping to temporary addresses unless your stay exceeds 60 days. Delays caused by customs or carriers are not refundable or reshipped.

Force Majeure

We are not liable for delays or failures caused by events beyond our control, including but not limited to:

  • Natural disasters
  • Government actions
  • Strikes
  • Pandemics
  • Cyberattacks
  • Supply chain disruptions

In such cases, delivery times may be extended without liability.

Excise Duties & Taxes on Nicotine Pouches

Customers are solely responsible for declaring and paying any applicable excise duties or taxes in their destination country.

We do not collect or pay excise duties on behalf of customers. In some countries, authorities may require customer declaration and payment.

By placing an order, you accept full responsibility for any local tax obligations.

Uncollected Packages

If your package is not collected and is returned to our warehouse in Sweden, an administration fee of €30 will be applicable. This fee helps cover the costs associated with processing unclaimed deliveries.

Contact Us

If you need assistance with shipping or delivery, please contact us: