If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
Shipping usually takes 2-6 business days and is always trackable via PostNord or UPS.
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Payment Methods
Available payment methods include VISA, MasterCard, Google Pay, Apple Pay, and QLIRO.
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Customer Support
If you need support email us at info@pouchdaddy.com
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FAQ’s
For answers to the most frequently asked questions, visit this page.
ICE Lemon Berry - Ultra Strong Fruity Snus & Nicotine Pouches
Meet ICE Lemon Berry, the nicotine pouch that explodes with flavor and strength in every hit. Made in Iceland by NICOPODS EHF, this tobacco-free snus alternative combines the sharp zest of lemon with the juicy sweetness of mixed berries for an experience that’s bold, bright, and completely unforgettable.
Flavor and Strength
ICE Lemon Berry white snus delivers a rush of citrus and berry intensity that lights up your senses from the first moment. The tangy lemon provides a clean, refreshing kick, while the sweet berry blend smooths things out for a perfectly balanced taste. With 28.6 mg of nicotine per pouch (36 mg/g), this ultra-strong pouch is made for experienced users who want flavor and power in one sleek package.
The high moisture content ensures a fast-acting nicotine release, hitting hard and staying consistent throughout your session. Whether you’re starting your day or powering through the night, this one keeps your energy and focus dialed in.
Each can includes 20 slim pouches, each weighing 0.8 g, designed for a comfortable, discreet fit under the lip. The all-white, tobacco-free format means no staining, no smoke, and no odor - just clean, fruity satisfaction wherever you are.
About ICE Nicotine Pouches
The ICE range is one of Europe’s boldest nicotine pouch collections, designed for users who crave something more than the usual mint. From fiery Jalapeño Lime X to icy Freeze and fruity Lemon Berry, every product is a statement, of strength, taste, and pure performance.
FAQ – ICE Lemon Berry Nicotine Pouches
1. How strong are ICE Lemon Berry pouches?
Each pouch contains 28.6 mg of nicotine (36 mg/g), making them ultra strong, ideal for experienced users.
2. What does ICE Lemon Berry snus taste like?
It’s a mix of zesty lemon and sweet berry, offering a fresh, fruity kick with a smooth aftertaste.
3. Are ICE Lemon Berry pouches tobacco-free?
Yes. They’re 100% tobacco-free nicotine pouches, offering a clean and modern snus-style experience.
Key Features
Shipping
Shipping Options
Postnord/DPD (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Standard (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Express Saver
- Delivery Time:Within Europe: 1-2 business days. Outside Europe: 1-3 business days.
- Features: Fully trackable with a reference number.
- Note: For certain countries, this is the only shipping option available. The availability will be shown at checkout.
Postnord Tracked Letter (6-10 Business Days)
- Availability: This option is available exclusively for shipments outside of the EU.
FAQs
Please read our FAQs page to find out more.
Tracking & Shipping
We ship to all countries listed on our Shipping page. If your country isn’t there, email us at info@pouchdaddy.com to check.
For the best tracking (especially outside the EU), use ParcelsApp, it updates faster and shows more detail than local sites.
Remember:
•Weekends don’t count as shipping days.
•We can’t change the address or pickup point once a parcel is in transit.
If your delivery seems delayed, just email us and we’ll contact the carrier for you.
The most common reason customers don’t receive tracking emails is simply a misspelled email address, so if you’re waiting for updates, that’s the first thing to double-check.
Dispatch & Customs
Orders ship within 24–48 hours (weekends excluded).
We pay VAT and nicotine tax, but local customs or import laws are outside our control. If you’re unsure about your country’s rules, email info@pouchdaddy.com, our 5-star support team will check it for you.
Order Changes & Damaged Products
Every order is shipped directly from our PouchDaddy HQ warehouse, over 1000 m² of temperature- and humidity-controlled space. Each batch is checked for freshness, and we test a can from every new delivery before adding it to our store.
If your package arrives damaged, or if there’s an issue with the products, please contact us within 14 days of receiving your order at info@pouchdaddy.com.
Wrong Email or Shipping Information
It happens to the best of us, don’t worry!
If you entered the wrong email, address, or shipping info, please reach out to info@pouchdaddy.com as soon as possible.
If your order hasn’t been shipped yet, we’ll update it right away. Just note: once a parcel is in transit, we can’t change the address.
Loyalty Points Program
You earn 1 point for every €1 spent on PouchDaddy.com. You can also collect bonus points through fun activities like reviews, social shares, or referring friends, check out the Loyalty Program page for all details.
You can redeem them directly at checkout for discounts. Make sure you’re logged into the same account you used when placing your orders to see your balance.
If you cancel or refund an order, the related points are removed, just email us and we’ll restore them manually if needed.